Managing a performance review is an essential part of any manager’s role and encompasses a range of skills, including motivation, objective-setting/review, regular feedback, appraisal, personal development plans and managing poor performers. When these tools are managed effectively, it will ensure a shared understanding of the level of performance and how that can continue or be enhanced.
Who should attend the performance review skills course?
Anyone who needs to enhance their skills in managing the performance of others.
Typically, you will learn how to:
- Agree effective objectives to motivate your staff
- Work with individuals to draw up personal development plans
- Analyse problem performers
- Provide constructive and developmental feedback to others
- Question to obtain evidence
- Agree action plans for performance enhancement
The course will cover the following areas:
- What feedback is and guidelines on giving feedback
- How feedback fits into the performance management cycle
- The do’s and don’ts in managing the review interview
- Role plays tailored to situations the delegates can relate to
- A session on objective setting as the action point for the review
- Feedback and discussion sessions, which will use the techniques covered in the course
- Individual review and action planning
Training Style:
The course will use a mixture of tutor input, discussion, video (‘Fenman – Reviewing Performance’, Fenman – Feedback Techniques’), activities and role play.
Please select an option below for more information:
A typical course
Courses
- Feedback Skills
- Appraisee Skills
- Agreeing Effective Objectives
- Repertory Grid For Job Analysis and Review
- The Psychology of Managing Performance
- Supporting The Performance Management Process
