Performance management is an essential part of any manager’s role and a vital skill in communicating standards of performance, change, praise and constructive criticism is feedback. Effective feedback ensures there is a shared understanding of the level of performance, and how that can continue or be enhanced.
Feedback Skills Course
This course looks at the role of feedback in the performance management cycle: participants will develop their confidence in giving feedback via a range of activities and role plays.
Who should attend this course?
Team Leaders, Supervisors, Managers: anyone who manages staff and would like to refresh their feedback skills.
Typically, you will learn how to:
- Understand the role of feedback in managing the performance of staff
- Develop your feedback skills for application in a variety of situations
- Communicate with people in a positive manner using assertive body language and listening skills
- Communicate with all people in a way which matches the receivers’ preferred communication style
- Go away with an action plan with areas for personal development
Please select an option below for more information.
A typical course
Courses
- Appraisee Skills
- Agreeing Effective Objectives
- Repertory Grid For Job Analysis and Review
- The Psychology of Managing Performance
- Supporting The Performance Management Process
Other Options
