Facilitation Skills Course
Achieving successful outcomes through the effective facilitation of groups is vital in today’s business world. People form groups to solve a problem, gain consensus to a particular course of action or to mediate in conflicts or disputes. The facilitation skills course will enable participants to design a process that will ensure a successful outcome and to gain the commitment of all those involved.
By the end of the course you will be able to:
- Describe the role of a facilitator
- Apply facilitation skills for optimum results
- Confront and overcome difficult situations
- Evaluate the outcomes of the facilitation process
Day 1 :
- What is a facilitator? – Group discussion
- The facilitation model – Activity: facilitating a given task
- The twelve tasks of facilitation – Discussion on applications of the skill
- Understanding individual behaviour – A personality profile to enable delegates to apply a method of understanding communication
- Understanding group behaviour – A session reviewing the day and the stages of this group’s formation
Day 2:
- Communication (continued) – Activity reviewing and developing on yesterday’s work
- Tools and techniques of the facilitator
- Managing conflict in groups – Tools and techniques of dealing with difficult situations
- Activity: facilitating a given task
- Evaluating the outcome of facilitation
- Questions and summary
We offer training in the following areas. For more information about any of these areas please click on the links below:
- Appraisal Skills (for Appraisers and Appraisees)
- Assertiveness Skills
- Coaching Skills / Coaching & Developing People
- Facilitation Skills
- Innovative Problem Solving / The Creative Manager
- Interviewee Skills
- Leadership Skills
- Questioning and Listening Skills
- Management Development Programmes
- Modular Management Programmes – team leader to Director level
- Managing Meetings / Running and Chairing Meetings
- Minute Taking Skills
- Negotiating Skills
- Presentation Skills
- Selection Interviewing Skills – competency based interviewing / Recruitment and Selection
- Supervisory Skills
- Team Building
- Thriving Under Pressure – Stress Management
- Time Management
- Train the Trainer
